Where is ZXRECORDS located?
ZXRECORDS operates from its primary studio in Spalding/Lincolnshire, with global partnerships for international collaborations.

Do you work with international artists?
Yes. We collaborate with artists and producers worldwide.

What are your studio rates?
Rates vary depending on production scope. Contact us for a tailored quotation.

Where does ZXRECORDS distribute music?
We distribute globally to major platforms including:

• Spotify

• Apple Music

• YouTube Music

• Audiomack

• Boomplay

• Amazon Music

• Deezer

How are royalties paid?
Royalties are calculated according to the terms of the signed agreement and paid on a scheduled reporting cycle.

How often are royalty statements issued?
Typically quarterly, unless otherwise stated in the contract.

What type of contracts does ZXRECORDS offer?

• Single Deal Agreements

• EP/Album Recording Agreements

• 360 Deals (where applicable)

• Distribution Agreements

• Production Agreements

Who owns the master recordings?
Ownership depends on the contract type. In some agreements, ZXRecords retains master ownership; in others, ownership may be shared or licensed.

Do artists retain publishing rights?
Publishing rights are negotiated individually. Artists are encouraged to have independent legal representation before signing.

Are advances provided?
Advances may be offered depending on the scope of the deal and projected commercial viability.

What is the typical contract duration?
Contract duration varies based on the agreement (single, EP, album, or multi-project deal).

Can artists terminate a contract?
Termination clauses are outlined within each contract and must follow agreed legal procedures.

Does ZXRECORDS provide legal support?
We ensure contracts are legally compliant. However, artists are advised to consult their own legal counsel before signing.

How do I submit music to ZXRECORDS?
Artists may submit:

• 2–3 original tracks (MP3 or WAV)

• Artist biography

• Professional photos

• Social media and streaming links

Submissions are reviewed by our A&R department.

Do you guarantee signing after submission?
No. Submission does not guarantee representation. Only selected artists will be contacted.

What services does ZXRECORDS provide?

• Music Production (Recording, Mixing, Mastering)

• Beat Production & Composition

• Artist Development & Branding

• Music Video Production

• Digital Distribution

• Marketing & Promotional Campaigns

• Content Strategy & Visual Direction

Do you offer one-off services or only full contracts?
We offer both project-based services and long-term recording agreements.

What is ZXRECORDS?
ZXRECORDS is a professional music label and production company specializing in Afrobeat and contemporary global sounds. We provide end-to-end music solutions including production, artist development, branding, and worldwide distribution.

What is your mission?
Our mission is to develop commercially viable artists while maintaining creative integrity and global competitiveness.

Yes. We accept major credit cards for all eligible transactions. Customers may complete their purchases securely using the following card networks:

• Visa

• MasterCard

• American Express

• Discover

All credit card payments are processed through secure, PCI-compliant payment gateways to ensure the protection of your personal and financial information.

If you require assistance during checkout, please contact our customer support team for further guidance.

Yes. We accept product returns in accordance with our Return & Refund Policy.

If you are not fully satisfied with your purchase, you may request a return within the specified return period (e.g., 7, 14, or 30 days from the date of delivery, depending on company policy). To be eligible for a return:

• The item must be unused and in its original condition.

• The product must be returned in its original packaging.

• Proof of purchase (receipt or order confirmation) is required.

Please note that certain items (such as customized, digital, or final-sale products) may not be eligible for return.

To initiate a return, kindly contact our customer support team with your order details. Further instructions will be provided upon approval of your request.

For complete terms and conditions, please refer to our full Return & Refund Policy.

To apply a promotional code to your order, please follow the steps below:

1. Add your selected items to your shopping cart.

2. Proceed to the checkout page.

3. Locate the field labeled “Promo Code,” “Discount Code,” or “Coupon Code.”

4. Enter your promotional code exactly as provided.

5. Click “Apply” to activate the discount before completing your payment.

If the code is valid and meets the applicable terms and conditions, the discount will be reflected in your order total.

Please note:

• Promotional codes may have expiration dates.

• Some codes may apply only to specific products or categories.

• Only one promotional code may be used per order (unless otherwise stated).

If you experience any issues applying your code, please contact our customer support team for assistance.

The validity period of a gift certificate is specified at the time of issuance. Unless otherwise stated, gift certificates are valid for a defined period (e.g., 6 months, 12 months, or as required by applicable law) from the date of purchase.

Key points to note:

• The expiration date, if applicable, will be clearly indicated on the certificate or in the confirmation email.

• Gift certificates must be redeemed before the stated expiration date.

• Expired gift certificates may not be extended or refunded, unless required by local regulations.

• Certain promotional or bonus gift certificates may have shorter validity periods.

For specific information regarding your gift certificate, please refer to the original purchase confirmation or contact our customer support team.

If you have prepaid for goods and they have not been delivered within the estimated delivery timeframe, we recommend taking the following steps:

1. Verify your order status using the tracking information provided in your confirmation email.

2. Check with the courier or shipping provider for any delivery updates or delays.

3. Contact our customer support team with your order number and payment confirmation.

If the goods are confirmed as lost, undelivered, or incorrectly processed, we will:

• Conduct a prompt investigation with the shipping provider.

• Offer a replacement shipment at no additional cost or

• Issue a full refund in accordance with our Refund Policy.

Please note that delivery timelines may be affected by factors such as customs clearance, public holidays, or unforeseen logistical disruptions.

We are committed to resolving delivery issues promptly and ensuring customer satisfaction.